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Apple Mac OS X Technical Support Here at BabelFix we've been using Max OS X since the public beta. At the time of writing (19th September 2002) the majority of our Apple desktop computers are running Mac OS X and some of our servers are too. We've invested quite a lot of time learning the new OS on our machines in our time. Now we're offering you the chance to benefit from this experience. Purchase a support package and we'll assist you with any OS X problems which you may encounter. This help can be over the phone, a visit to your office or remotely via secure shell login. We're as flexible as you need us to be. We'll even offer 24/7 support if that's required. Our offices are based in West London (W3): Tel: 020 8746 0555 We're situated between the A4 and A40, 2 arterial routes serving London, so most of London and much of the surrounding area is easily accessible to us.
Mac OS X Mac OS X is different to Mac OS 9 and earlier ("classic" Mac). The obvious differences relate to the user interface. It looks different and behaves differently. It'll take some getting used to. However, you'll probably start to feel quite comfortable with the interface after a few days use – and I predict that after a couple of weeks usage, you'll not want to go back. But the user interfaces is only part of the story. The oft touted mantras of "protected memory" and "preemptive multitasking" really do improve your computing life. Put another way, they improve productivity. I'd be surprised if a (classic) Mac user wouldn't admit to going off to make a cup of coffee while some important task was taking place. Either out of necessity – the machine wouldn't let them do anything else; or out of fear – they don't want to run the risk of crashing the machine while that task is taking place. Mac OS X fixes this for you. Recalcitrant applications can't steal your machine from you. The OS looks after who gets what resources so the greedy application is just told to wait. Applications which "unexpectedly quit" on you have only hurt themselves. Any other task is left untouched. So start a big download, render that 3d app and browse the web using Internet Exploder with impunity. For corporates, Mac OS X has some nice features over and above the productivity benefit – not least of all the removal of per seat licensing for file servers. Serve up content to your Windows' desktops from OS X server and save some money. And Mac OS X runs most of the productivity suites available to the Windows user. Although I have to admit to being surprised by the insistence that everything has to be supplied by one vendor (Microsoft). Usually companies work hard to avoid being in a situation where they are beholden to one supplier – not in IT though. This presents problems in that you have little room for negotiation as you have to buy from that one vendor and in terms of broader dangers inherent in a homogenous culture. Potentially one virus can kill your entire network or machines. Having said all this, whatever I may say about Mac OS X will make little difference. But if you're an existing Mac user, as of January 2003, any Mac you buy will only be supported by Apple for booting into OS X. The clock's ticking. (Further details with regards to technical support packages can be found here.)
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